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The Challenge A growing property management agency experienced an unexpected period of change when two team members departed the business within a short timeframe. With a significant amount of portfolio responsibility shifting internally, the agency faced a common industry challenge, maintaining the same level of service for landlords and tenants while managing recruitment, transitions and internal restructuring. The concern was simple: How do you transition team members out

At PIA, we regularly speak with property management businesses that are facing the same challenge: their team is working hard, their portfolio is growing, but there never seems to be enough time in the week. One of the biggest contributors to this problem is inspections. While inspections are a critical part of managing a rental portfolio, they are also one of the most time-consuming and disruptive tasks a property manager can undertake. Between travel time, conducting the in

Outsourcing property inspections has become a common practice for many real estate companies. However, this task can be divided into two...

As a property manager, conducting regular inspections is an essential task to ensure that rental properties are well-maintained and...

As a property manager, one of your top priorities is to provide exceptional service to your clients. However, conducting routine...